Blue Cross Blue Shield of Georgia Call Center

Columbus, GA

Owner

Blue Cross Blue Shield of Georgia | Atlanta, GA

Architect

Hecht Burdeshaw Architects | Columbus, GA

A three-story, 245,000-square-foot call center facility with concrete tilt-up wall panels and structural steel construction that was completed in 12 months.
The facility includes a full-service kitchen, two hang-out style breakrooms, and a three-story atrium which showcases a grand staircase with a glass handrail.
Each section of the building is complete with a meeting room containing state-of-the-art audio-visual and conference equipment.
The facility was designed to improve workplace quality for employees with its fitness center, paved walking trail, and indoor and outdoor eating spaces.
Sustainable features include motion-controlled LED lighting, building-wide lighting control from a single location, and an abundance of natural light through the extensive use of windows.
Low-flow plumbing fixtures and an energy recovery unit installed with the HVAC system also contribute to energy savings.
In-floor MEP rough-in resulted in clean ceiling lines, providing for easy access – no demolition through walls or ceilings – for facilities management.
First Place, Build Georgia Awards, Associated General Contractors of Georgia, Inc.